At First Step, our mission is to
create high performance web based solutions for the business
community. This mission is only possible if we have the industry's
top employees on our "Team". That's why we are always on the
lookout for talented and energetic people looking to make an impact
- on their company and their world!
At First Step, we recently completed the
acquistion of two award winning applications and are converting them
to the WEB. We also create and maintain web applications for our
customers. If you're as excited about your own potential as we
are about ours, we need you!
At our offices in Sausalito, employment
opportunities are becoming available as we grow to satisfy
demand for quality engineering skills. These
postings were last updated on: 1/15/00
No jobs available at this time.
This position will
function as a Graphic Artist for customer applications. The position
is responsible for designing and deriving graphic elements for our
projects. Will design and acquire graphics, and design screen
layouts and work with UI engineers on effects and dynamic
The qualified applicant should have
4-year degree in Graphic Design, or the equivalent, and 2 plus years
experience in the print industry. Computer skills should include
Illustrator, PhotoShop and word processing, with NT desktop
troubleshooting background. Your portfolio is required.
No jobs available at this time.
Web Operations Manager
The Director of Web
Operations is responsible for managing all hardware and applications
relating to the efficient operation of First Step's web sites. This
position will oversee all Web Operations activities including
developing and implementing protocols, leading the Web Ops staff,
coordinating and planning Web Ops objectives and projects, and
managing outsourcing and vendor relationships.
The qualified candidate
will have a 4-year technical degree or equivalent experience and a
minimum of 5 years experience in web operations and maintenance.
Background should include experience with NT, SQL server (enterprise
versions), IIS, Oracle, Unix environments and network experience
with CISCO and other routing hardware and systems.
Work as part of a team to assist in
the planning, coordinating, configuring, installing, managing, and
maintaining of local area networks to meet business requirements.
Assist in the design and implementation of network architectures,
including WAN/LAN interfaces, and WAN/LAN internetworking.
Responsible for the identification and resolution of hardware,
software, and carrier technical problems and malfunctions related to
the network and routers. Contribute to decisions that are critical
in the areas of throughput analysis, problem solving, and
infrastructure planning with the potential to affect the successful
execution of business transactions. Proactively research and locate
necessary tools and processes to identify troublesome trends as they
2+ years experience. Understanding of
LAN architecture, topologies, protocols, and troubleshooting
techniques. Ability to solve network problems and manage the
performance and capacity of a LAN. Experience in managing projects
of varying size and scope. Ability to adapt and to apply rapidly
changing technology to business needs. Ability to anticipate user
requirements and identify and resolve complex problems with minimal
supervision; strong oral and written communications skills as well
as customer service skills. Strong knowledge of TCP/IP, switches,
Cisco routers, DNS, Compaq servers, Microsoft Exchange, and
Microsoft NT. Good judgement and analytical skills; strong follow-up
and organizational skills.
The Web Support Engineer will be
responsible, as a member of a team, for installing and maintaining
all of the hardware and software comprising First Step customers web
servers, supporting the current products, including the Main Street
product line as well as any future products. Will install Server
hardware for the Production, Test, and Development Environments.
Will install Windows NT Server, IIS, etc. on the various servers.
Will maintain the above-named systems and software, including
performance tuning, etc. Will work with the planning engineer to
define requirements to meet future needs. Will work with the release
team to install First Step customers software and content on these
Knowledge of Internet and web server
technology required. An in-depth knowledge of Windows NT Server and
IIS operation is highly desirable. Knowledge of Compaq Proliant
Servers is highly desirable. Knowledge of Unix and Oracle systems is
desirable. Any of MSCE, CNE, or other network certifications is
desirable. ASET or more advanced degree is desirable.
The ideal candidate must have a
working knowledge of all aspects of the software development life
cycle. The applicant must be able to manage medium size teams with
several direct reports. This person will be responsible for leading
development teams of 10-15 people. The manager will be responsible
for the various aspects of WEB site development for the company's
WEB site. Duties will include design, scheduling, overseeing,
walk-throughs, and inspections, hiring of developers, and
interfacing with sales/marketing.
We are looking for a person with 5+
years of software development experience. The qualified applicant
will have a 4-year technical degree, at least 1 year of experience
managing small development teams, and 2+ years of programming
programming and other aspects of WEB development are required.
The DBA will install, tune and
maintain the databases which store information for the various First
Step products and websites. Installation of certain related systems,
including email and ad placement systems may also be involved. This
is a 'lead' position, with one or more database team members taking
direction from the incumbent. Will install, tune and maintain
Microsoft SQL Server, and/or Oracle database on NT and/or Unix-based
Systems. Will input to development of new architectures for
databases for customers and First Step's products. Will support
email, ad placement, or other related systems.
Strong database skills required.
Background with supervisory/leadership skills. Strong familiarity
with SQL7 is necessary. Familiarity with Oracle and Unix is highly
desirable. BSCS or equivalent is highly desirable.
The Planning Engineer will be
responsible for planning and implementing expansions to our
customers websites. This planning will be based upon historical
resource utilization patterns and projected user and usage growth,
including normal subscriber growth, and that related to promotional
events. Systems, software, license; certifications and facilities
will all be acquired well in advance of projected critical need, to
prevent any unnecessary downtime of the customers websites. Will
monitor historical usage patterns vs. current usage levels. Will
coordinate with Product Managers to anticipate promotional events,
or other forces affecting resource utilization. Will project future
system requirements for the First Step websites. Will schedule
delivery of necessary hardware, software, system, and siting
components as necessary.
Background in the above mention
Respond to and resolve user problems
and requests submitted to the help desk. Setup new computer
equipment and peripherals. Maintain and repair existing computer
equipment and peripherals as required. Setup and maintain user
system accounts and e-mail accounts. Install, upgrade, and maintain
end-user software. Assist systems and network engineers as needed.
Assist with voice and data communications as needed.
Associates Degree in computer science
or related field or equivalent experience. Microsoft Certified
Professional (MCP) in Windows 98 and/or Windows NT. Experience with
Windows 95, Windows 98, Windows NT Workstation v4.0, and Windows NT
Server v4.0. Experience with Microsoft Exchange, Microsoft Outlook,
and Microsoft Office 98. Experience with TCP/IP, network
fundamentals, Internet technologies, remote connectivity, and Intel
CPU desktops and laptops. Experience with Sun Solaris and telephone
switches a plus, but not required. Must be patient and able to work
well with others during stressful situations. Strong verbal and
written communication skills.
Web Developer, entry
This position will use software tools
to convert historical data from/to various formats. Will assist in
building, correcting, expanding and maintaining data sets. Will
perform quality assurance (QA) on converted/corrected data sets.
Will write utility programs to automate repetitive tasks.
The qualified applicants will have a
4-year technical degree, or the equivalent. Data conversion
experience in OmniMark LE, Folio Filters, Segments and References
(FSR), Microsoft Access, Microsoft SQL Server or similar tools. OS
experience in DOS and Window 95/98/NT. Programming experience in
C/C++, Delphi, or Visual Basic. An understanding of relational
databases is a plus.
Software Quality Engineer 2
This position will function as a
Software Tester. The Tester will receive reported software defects,
will verify and isolate reported defects, and forward defects, as
directed. Will receive notice of software changes from development,
test relevant software, and report results of testing, as directed.
The Tester will use a variety of tools and methods to locate defects
in the company's software products, as directed. Will assist
developers as requested and directed. Will create and maintain Test
Plans and Use Cases, as directed. Will determine appropriate testing
methods and procedures, as directed. Will automate test processes
and procedures, as directed. Will learn and become proficient in
further responsibilities of the SQE 3.
The qualified applicants will have a
4-year technical degree, or the equivalent, plus 2-4 years testing
College students who are interested in internship
opportunities at First Step should send their resumes to the address
listed below, Attention: Internships.